PRIVACY POLICY

Effective Date: July 14, 2025

This privacy policy explains how we collect, use, and protect your personal data when you use our website and services. We are committed to complying with the General Data Protection Regulation (GDPR) and safeguarding your privacy.

1. WHO WE ARE

We are a sole proprietor offering massage and therapeutic services. Our website includes a contact form, an online store, and a newsletter subscription.

2. DATA WE COLLECT

Zbiramo naslednje vrste osebnih podatkov:

  • Name and contact details (email, phone number) provided via contact forms.
  • Order details and billing information when purchasing from our online store.
  • Email address when subscribing to the newsletter.
  • Technical data such as cookies to enhance user experience.

3. HOW WE USE YOUR DATA

We use your data to:

  • Respond to inquiries submitted via the contact form.
  • Process and fulfill orders in the online store.
  • Send newsletters and notifications if you have subscribed.
  • Improve website functionality and user experience.

4. LEGAL BASIS FOR PROCESSING

We process your data based on:

  • Your consent (e.g., newsletter subscription).
  • Contractual necessity (e.g., order fulfillment).
  • Legal obligations (e.g., record-keeping for tax purposes).

5. DATA RETENTION

We retain your personal data only as long as necessary for the purposes listed above or as required by law.

6. DATA SHARING

We do not share your personal data with third parties, except when necessary for payment processing or service delivery (e.g., payment service providers, delivery services), and only in accordance with the GDPR.

7. COOKIES

Our website uses cookies to:

  • Maintain session information.
  • Store shopping cart contents.
  • Remember user preferences.

You can control or disable cookies through your browser settings.

8. YOUR RIGHTS

Under the GDPR, you have the right to:

  • Access your personal data.
  • Correct inaccurate data.
  • Request data deletion.
  • Withdraw consent at any time.
  • File a complaint with a supervisory authority.

To exercise your rights, please contact us via the contact form on our website.

9. DATA SECURITY

We use SSL encryption and other technical measures to protect your data from unauthorized access or disclosure.

10. CHANGES TO THIS POLICY

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.

11. CONTACT

If you have any questions about this privacy policy or how we handle your data, please contact us via the contact form on our website.